Telecom's Xtra is really the bain of my professional existence. The service they provide me has never been good, I only stay with them as I can not be bothered with the drama of changing. That however may have changed today.
Today, my emails are taking somewhere in the vicinity of 8 to 16 hours to be received. This is not the first time this has happened and I'm sure it won't be the last.
As this is a business account, you can imagine I have some rather pissed off clients. I sent a rather aggrevated email to their helpdesk as their website provided no answers as to what the issue might be. Their response was:
- If a message is not sent I should get a notifaction message, and if I need help understanding this message I should contact them for an explanation.
- I may not have sent the email to the correct address or the recipient might not have their email client set up properly.
- My messages may be blocked by spam filters.
Now all of this was suitably condescending but didn't actually address the issue, which is, NOT that my messages have not been received but that it is taking FOREVER for them to be sent.
They then decided it would be a good idea to send me a customer service survey. You can imagine my response.
Funnily enough, not long after I sent my angry email, my service, suddenly and without explanation, improved remarkably.
I've finally managed to upload some photos of my Holiday book I made in the weekend. As you can see I went with my favourite colour combination again!
Most of the pages came form Rachel's wonderful tutorial and some I made myself. I am also going to add pages of special events and memories as I go.
It was a lot of fun and I can't wait to add to it! Here are a few more of the pages in full.
Sold to my lovely collegue (probably out of pity) but I'll take it. I may put one on etsy soon. I actually got carried away and made TWO different ones! I know!
Halloween is not such a huge event in this household, what with having no children and a partner who refuses to dress up! But in recognition of the occasion I baked some yummy, spooky cupcakes!
This was definitely the best Monday I've had for a while. Slept late, had yummy lunch, made cushions, more errands, new paper, dolls, yummy tea and smooching on the couch. Heading to bed soon for an early night. Can't wait for this lovely short week. Hope your weekend was great too.
Yesterday we took a trip up the coast to Timaru to see mum and grandad. The weather was glorious, the company was pretty darn good and the music was blasting. It was a magical day.
Once we got home the sun was starting to fade so we grabbed some yummy Japanese food for tea and headed home to watch Nurse Jackie. It was an awesome first day of a long weekend.
